Gebruiker:PMMPeelen/Kladblok

'Commflictapp: Recognise Reflect Act (RRA)'Vetgedrukte tekst

RRA, is a communication conflict resolution method: The app: CommFlictApp is based on the assertiveness and conflict resolution course: Recognise, Reflect, Act (RRA) or in Dutch: Herkennen Bezinnen Doen (HBD) developed by Jurgen Martin Johann Toonen, (1965-) , assertiveness crisis counselor. Based on more then 25 years of experience with crisis counseling he developed an assertiveness method that is quick and effective in both resolving and dealing with conflicts as well as preventing them. The name CommFlictApp is derived from the words communication,conflict and app. There was a need for a fast applicable conflict resolving method: The RRA-method has only three phases which makes it easy to remember and to use when you need to direct someone to which conflict phase they are in that is either developing, pending or evolving.

Need for an easier, more transparant and effective conflict resolution method

The reason for developing this method was the need for an easy hands on method. Many other methods, though descent, were often too complex or not transparent enough. 5-11 steps is not as easy to remember and applicable as only three. When you are in a crisis you need fast and simple applicable tools. The quicker you resolve a conflict the less chance you have for further escalation.

Another improvement is the addressing of underlying problems such as projection, self esteem and self value issues. “Normal” methods didn’t address them deeply and thoroughly enough or sometimes not even at all. Reasons varied from not wanting to become too therapeutic and not looking into the past cos the past is the past, even though the cause of conflicts are for 80% due to these deeper layer issues. These methods provided some techniques but those weren’t really applicable because the underlying cause was preventing it from being really effective.. The RRA-method is focused on revealing these sources, showing what role they play in the current conflict and how to deal with them.

A personal developer

Therefore it is not just an assertiveness or conflict resolution method but also a personal developer. There are personal developer tools in it, such as a false guilt dissolver or separation techniques. A person developer, discover yourself and the other: This method and the derived app is designed and specialized in discovering and developing yourself, who you really are, how to communicate about your real self and to discover who the other is. Experience learned that about 80% of the conflicts, either pending, evolving or actually happening, can resolve very quickly with this method. The rest are what is called complex conflicts and will take more time. And of course some conflicts never resolve, mainly because one of the parties involved is just refusing to resolve it due to various reasons. The RRA-method also shows how to deal with this.

Relationship criteria and a healthy communication benchmark

That is also one of the reasons why it contains relationship benchmark guidelines on what a healthy relationship looks like combined with healthy communication. This benchmark is also added into the course because many victims of narcissists are often very insecure and don’t know what a healthy relationship and the communication needed to achieve that, looks like. This app/method will help them to develop a sound and healthy social environment.