Wikipedia:Hoffelijkheid: verschil tussen versies
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{{beheerpagina's}}{{Notendop|Wees vriendelijk in je communicatie met mede-Wikipedianen.}}
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'''Hoffelijkheid ''' is een gedragsregel die helpt een effectieve en constructieve sfeer en cultuur te scheppen op deze Wikipedia. Bedenk dat je een keuze hebt in de manier waarop je reageert op de ander. Dit biedt de mogelijkheid om afstand te nemen, in gesprek te blijven, de inhoud niet uit het oog te verliezen en de werkrelatie veilig en goed te houden. Als je er samen niet uitkomt, kan je bemiddeling zoeken bij andere Wikipedianen, bijvoorbeeld via [[WP:OG|Overleg Gewenst-pagina]].
[[Bestand:Graham's Hierarchy of Disagreement-nl.svg|thumb|[[Graham's Hierarchy of Disagreement]]]] <!--
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There is a case where Wikipedia as a whole is not especially respectful of contributions, since anyone can edit freely. This makes criticism of edits all the more pronounced when it does occur. Many people forget that criticizing an edit is easily conflated with insulting the person who made it — and so they are unnecessarily harsh on the giving end and unnecessarily sensitive on the receiving end. Textual communication on the Internet does not transmit the nuances of verbal conversation, so a small, facetious comment can be easily misinterpreted. What starts with one [[WP:CIV|uncivil]] remark becomes an exchange of those same, during which people are no longer interested in improving articles and instead focus on "triumphing" over the "enemy". This is not what Wikipedia is about.
{{Associations/Wikipedia Bad Things}}
== Voorbeelden ==
'''Kleine voorbeelden''' die bijdragen aan een onhoffelijke omgeving:
* grofheid
*
*
*
*
*
Meer '''serieuze voorbeelden''' zijn onder andere:
* beschimpen
* [[Wikipedia:Geen persoonlijke aanvallen|
**
**
*
*
*
*
Onhoffelijkheid gebeurt, bijvoorbeeld, als je rustig een nieuwe pagina aanmaakt en een andere gebruiker je vertelt
Escalatie treedt op als je antwoordt:
Deze manier van communicatie jaagt gebruikers weg, leidt anderen af van belangrijker zaken en maakt de hele gemeenschap zwakker.
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== When and why does it happen? ==
* During an edit war, when people have different opinions, or when there is a conflict over sharing power.
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* Sometimes, a particularly impolite user joins the project. This can also aggravate other editors into being impolite themselves.
Most of the time, insults are used in the heat of the moment during a longer conflict. They are essentially a way to end the discussion. Often the person who made the insult regrets having used such words afterwards. This in itself is a good reason to remove (or [[Wikipedia:Refactoring
In other cases, the offender is doing it on purpose: either to distract the "opponent(s)" from the issue, or simply to drive them away from working on the article or even from the project, or to push them to commit an even greater breach in civility, which might result in ostracism or banning. In those cases, it is far less likely that the offender will have any regrets and apologize.
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== Management of incivility during the mediation process ==
Parties sometimes attempt to negotiate an agreement while one party is not ready to negotiate. For example, if the source of the conflict is a specific point in an article, [[Wikipedia:Dispute resolution
=== Explain incivility ===
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The role of the mediator is to promote reasonable discussion between the two disputants. Therefore it is helpful to remove incivility voiced by User A, in rephrasing comments to User B.
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=== Rephrasing flames publicly exchanged before or during the mediation process ===
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[[Mediation]] regularly involves disputes in which one party feels injured by the other. The apology is an act that is neither about problem-solving and negotiation, nor is it about arbitration. Rather, it is a form of ritual exchange between both parties, where words are said that allow reconciliation. In [[transformative mediation]], the apology represents an opportunity for acknowledgement that may transform relations.
For some people, it may be crucial to receive an [[meta:apology
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{{Zie ook|Zie ook: [[Wikipedia:Wikiquette]]}}
{{Zie ook|Zie ook: [[
[[Categorie:Wikipedia:Gedragsrichtlijnen|Hoffelijkheid]]
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